Privacy policy

PRIVACY STATEMENT

At Coaching The Shift BVBA, we highly value the protection of your personal data and respect your privacy. In this privacy statement, we provide a clear and transparent overview of how we handle your personal data.

This privacy statement applies to the company Coaching The Shift BVBA and the authorized persons working within Coaching The Shift BVBA, with registered office at Raphaël De Mercatellisstraat 6, 8460 Oudenburg, and with company number BE 0653.776.733.

We do everything possible to safeguard your privacy and handle personal data with great care. Coaching The Shift BVBA always complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

Why do we process your personal data?

We process personal data in accordance with the purpose for which they were provided:

  • Informing active customers about similar products via direct marketing (legitimate interest)
  • Providing information about possible security updates of our web applications
  • Sending newsletters, mailings, and invitations (consent of the data subjects)
  • Conducting administration related to our collaboration

How do we process your personal data?

GENERAL

  • The processed data are limited to those that we minimally need for the purposes for which they are processed
  • We ask for your consent if we need it for processing your personal data
  • We have taken the necessary technical and organizational measures to ensure the security of your personal data
  • We do not share personal data with other parties unless it is necessary for the execution of the purposes for which they were provided
  • We are aware of your rights regarding your personal data and respect them fully

WEBSITE

  • On our website, personal data are collected via the contact form. You are required to provide your name (first and last name), email address, and reason for contact (message). Additionally, you have the option to provide your company name and phone number.
  • We use cookies on our website. More information can be found in our cookie policy.
  • The website contains hyperlinks to websites of other parties. It is possible that websites of other parties also contain hyperlinks to our website. Coaching The Shift BVBA is not responsible for the privacy policy of those other parties and the use of cookies on their websites.

What personal data do we collect?

  • Personal identity data: name, first name, address, phone number, mobile number, email, company name, and VAT number

 

Retention period of personal data

Coaching The Shift BVBA does not retain personal data longer than necessary for the purpose for which they were provided, or as required by law. As a general rule, we keep personal data for a maximum of 5 years after their last use.

Provision of personal data to third parties

The data you provide to us may be shared with third parties if necessary for the execution of the purposes described above.

For example, we use third parties for:

  • Our administration, invoicing, and project tracking
  • Maintaining our internet environment (web hosting, email management, etc.)
  • Sending and distributing newsletters and invitations
  • Printing corporate materials, etc.

We have made the necessary arrangements with these parties to ensure the security of your personal data. We never share personal data with other parties with whom we have not concluded a processing agreement.

Amendment of the privacy statement

Coaching The Shift BVBA may amend the privacy statement. If any changes occur, we will announce them on our website.

Security of personal data

We take appropriate technical and organizational measures to protect your personal data from unlawful processing, including:

  • All persons who can access your data on behalf of
  • Coaching The Shift BVBA are bound by confidentiality.
  • All our employees are informed about the importance of personal data protection.
  • We use usernames and passwords on all our systems and use a password manager with a digital password vault.
  • We make backups of personal data to restore them in case of physical or technical incidents.
  • Coaching The Shift BVBA can in no way be held liable for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party.

Security of own login data for the website, emails, newsletter systems, etc.

Coaching The Shift BVBA can in no way be held liable for storing your website login data. As a customer, you are solely responsible for using the website from your computer, IP address, and your identification data, as well as their confidentiality.

Your rights regarding your data

You have the right to access and correct or, in certain cases, delete the personal data we hold about you.

Complaints?

If you have a complaint about the processing of your personal data, please contact us immediately. You also have the right to file a complaint with the Data Protection Authority. This is the supervisory authority in the field of privacy protection: Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, email: commission@privacycommission.be

Amendment of the privacy statement

Coaching The Shift BVBA may amend its privacy statement. We will announce any changes on our website. It is advisable to regularly review this privacy statement for any changes.

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